As you plan your follow-up strategy remember that HR people, especially those who wear multiple hats, truly are very busy people. I won’t bore you with the long list of tasks on my to-do list, but I do get busy, and honestly, the issues are sometimes life or death material.

I’m not saying don’t call, I’m just saying plan your strategy. When I attempting to expedite, say, the life insurance claim of an employee who has passed away and the phone rings only for the  following to transpire, it is both a disruption and a source of frustration.

“Ah, hi, this is Annabelle Smith. I’m just calling to follow-up on my resume.”

“How are you,” I answer, “this is Krista Francis.” A moment of silence. You say you are calling to follow-up, so I am waiting for you to follow-up. This is your moment. A few more seconds of silence pass. But for some reason, you seem to think the ball is in my court, and you wait for me to speak.

So that’s what NOT to do. You want to stand out in a positive way; give me a reason to be glad I put something else on hold to answer your call.

Halfway through that speech, I am salivating. The life insurance issue is momentarily on hold and I am jumping up and down while–no joke–the song “I’m Walking on Sunshine!” is starting to play in the background like a movie soundtrack!

(Not by Memorizing Answers to “10 Interview Questions You Absolutely Must be Prepared to Answer Right Now in the Current Economic Climate.”)

Articles coaching candidates to ace employment interviews sometimes leave me feeling a bit alarmed.

Sure, it’s great to be well-prepared. It’s essential to know resume and interview protocol. But I often feel the articles are somehow missing the point. Beyond the basics, the best way to ace the interview is to be the right person for the job. But in what seems like a short-sighted move, many job search articles tell you how to be the right person for the interview. As an HR person, I wonder: So what if you’re the best person for the interview? The interview only lasts an hour! But the job, if you land it, continues for months or years; are you going to keep up your perfect interview persona for the duration of your job?

Lets think first interview as analogous to first date. What would happen if you were coached through the first date (think Will Smith in Hitch), with no regard to the truth or to the reality of your life? When they ask “ABC?” it’s as easy as spitting out your memorized “XYZ!”

You practice and you role play and you get it right. “Why did your last relationship end?” Truth: “She caught me with her sister.” Cleaned up date answer: “I love to spoil a woman. I found that I was giving, and giving, and giving; and eventually I had to face up to the fact that the balance of reciprocation was just not, uh, balanced.”

“What do you do in your spare time?” Truth: “I watch a lot of reality TV, I chew my nails, I surf porn.” New and improved first date answer: “I research cancer cures and I read Tolstoy when not preparing for my next triathlon.”

I don’t think I need to spell out how destructive it is to start a relationship based on deceit or even half-truths or white lies.

Well, guess what? Employment is a relationship, and the same principle applies!

As an HR person in charge of both recruitment and retention, I want to know if you’re the right person for the job, not just the interview. An interview is only one step in the process, and I’m well aware that the skills you use every day on the job don’t necessarily correspond to acing a job interview. Would you believe that I have hired applicants who committed one or more of gaffes?

1. Arrived late.
2. Forgot to bring their resume
3. Weren’t wearing a suit. (Hired a lot of those.)
4. Stumbled over an answer.
5. Totally blew a question.
6. Didn’t submit a cover letter even though I expressly asked for one.
7. Had two or more spelling or grammatical errors on application materials.
8. Were a little socially awkward.
9. Hadn’t researched the company.
10. Didn’t send a thank you letter.

I’m not saying you should fail to prepare or that you should flout convention, I am just saying that I see our interview as a conversation, not a contest. You don’t have to be perfect and you don’t have to make stuff up in order to work for me. Not only have I hired people who made the above ‘mistakes,’ but some of them turned out to be pretty darn good employees!

It’s easy to forget the big picture in the current job market, but the truth remains: you need to be the right person for the position, not just the interview.

photo credit:  florriebassingbourn

With the changes in the economy, I’m inundated with resumes. About a third use the shotgun approach: apply for anything and everything.

I recommend being more strategic. Honestly, unqualified resumes clutter up my in-box and do nothing but cause more work.

In addition, my standard “How to Apply” line is: “Send cover letter and resume to kfrancis@. I’ve noticed that many applicants who don’t meet  qualifications also neglect to send the cover I expressly request.

You’re shooting yourself in the foot when you skip the cover when asked. One: you have shown that you don’t follow instructions–even when the stakes are high. Two (and even more importantly): you have missed a golden opportunity to market yourself.

If you don’t have the experience or the education, but you’re perfect for my job, how will I know it unless you explain? Most nonprofits are mission-based; explain how you are passionate about our mission, and at least you have a chance. Skip the cover, and I don’t mean this unkindly, but the opportunity will be skipping you.

So see the cover letter as an opportunity rather than a chore…and best wishes with your job search!

Photo credit: Steve Wampler